FAQ

FAQ

FAQ2021-10-06T01:42:20-06:00

After more than 20 years and over 1 million cleanups of Colorado yards and properties, we’ve answered a lot of questions about Scooping Poop. We’ve put our collection of the most commonly asked questions here for you. If you have a question that we did not show here, please use the contact page and ask away! Chances are someone else has the same question.

Why hire Pet Scoop Services?2019-02-11T14:27:44-06:00

We are Colorado’s Preferred Pooper Scooper Business.

We have been doing pet waste removal in the Denver Metro area since 1994. Our staff is committed to providing you with professional, caring pooper scooper service at an affordable rate. We can help you to provide a clean, healthy environment for your family and pets. Start enjoying your yard and pets again by simply calling us at 303-781-7667 or signing up HERE and you can become one of our many satisfied clients; we Guarantee it!

Do you make sure my dogs don’t get out of the yard?2019-02-10T16:32:19-06:00

Safety is our main priority!

We are very conscientious about making sure that gates are firmly secured while in the yard and when leaving. We take extra care to make sure that your dog stays in the yard while we enter and exit the yard.

Is there an extra charge for the first dog waste cleanup?2019-02-11T14:28:04-06:00

The Initial Cleanup (1st cleanup) is usually a little more than recurring service and is based on how long since last thoroughly cleaned and # of dogs.

If it has been awhile since the yard was last cleaned and there is a large amount of accumulated dog waste that needs to be cleaned up, an initial dog waste cleanup fee will apply.  We would be more than happy to come out and take a look at your yard and give you a no-obligation estimate or simply enter your information for a Free Quote HERE.

How am I charged for the pet waste removal services?2019-02-11T14:29:13-06:00

We do not require advance payments!

We will send you a bill on the first day of each month after services are completed for the previous month. We want you to be completely satisfied in knowing that you received exceptional services before paying for it. We accept checks, most major credit cards, money orders and PayPal.  Sign up for our “Monthly Auto Debit” which is a no hassle, automatic monthly credit card payment feature.  Click here to make a one-time credit card or PayPal Payment .  Click here for our Pricing .

How much is pooper scooper service?2019-02-11T14:29:34-06:00

Pet Scoop offers inexpensive pricing for dog waste removal.

The cost depends on the number of dogs, the frequency of dog waste pick up, and the size of the yard being cleaned. Click on the link below to see Pet Scoop’s pooper scooper pricing list. If you have any questions about our poop scoop services please call 303-781-7667 or Click here for our Pricing .

What areas do you service?2019-02-11T14:29:52-06:00

We are the only pet waste removal service…

…in the Colorado area that covers all the Denver-metro areas. We service all areas from Boulder to Castle Rock and Golden to Aurora. If you have any questions about our poop scoop services area please call 303-781-7667 or enter your Zip Code HERE to see if we service your area.

Who should hire a professional Pooper Scooper service?2019-01-04T09:44:02-06:00

Dog owners…

…who are unable, unwilling or just want to enjoy their yard and pets without the hassle of dog waste clean up. Those parents with small children who enjoy playing outside or if you use your yard often. Those with physical or visual impairments that find it difficult or impossible to clean your yard. Those who have better things to do than dog poop cleanup.

Am I required to sign a contract?2019-02-11T14:30:09-06:00

No! You can start and stop your service at any time.

There is no minimum service period. Since we started in 1994, we have been committed to building customer loyalty through great service, not long-term contracts.  We do have some Terms of Service so you know what to expect.

Should I unlock my gate?2019-02-10T16:50:16-06:00

Yes. Pet Scoop Service employees are not allowed to climb or jump over fences.

Please have your gate unlocked on your service day or if you would like, we can loan you a lock (at no cost). This will allow us to access your yard and the gate can remain locked without you having to hassle with it or remember to unlock the gate.

Will I need to confine or restrain my dog?2019-02-08T23:05:26-06:00

Not unless your dog is potentially aggressive.

Pet Scoop waste techs love dogs and really enjoy spending time with them!  In fact, “Passion for Pets” is one of our Core Values.  However, they also love their fingers, so if your dog is aggressive, we will have to ask you to restrain or confine your dog.   Please contact us about your situation if there is any question about your dog’s temperament.

Do you do dog poop removal all year, including winter?2019-02-10T16:53:26-06:00

Yes! We offer pet waste cleanup and removal all year.

Snow or inclement weather may delay our professional pooper scoopers from time to time, but we are usually able to catch up on your scheduled dog waste clean up within a day or two. In the winter, we will occasionally get a snow that may cause us to miss an entire week. In this case, we will credit your account 1/4 the regular fee for the missed cleanup. This is due to the fact that we will still have twice as much dog waste to clean up on the next scheduled visit.

What about holidays?2019-02-10T16:55:32-06:00
We work most of the summer holidays
In order to meet your need to have a clean yard for those special events. However, we do not work the following holidays:

  • Thanksgiving
  • Christmas
  • New Year’s Day

If your scheduled day falls on one of these holidays, we will generally try to clean the day before or sometimes the day after the holiday.

What about vacation days when I need my service skipped?2019-02-11T14:30:37-06:00

Call us! or use our Contact Form.

Please give us as much notice as possible so we can “skip” that service.  If we have at least 24 hours notice and the dog(s) will not be using the yard, then there will be no charge for that “skipped” service.  Have a great vacation!

What happens if we get another dog?2019-02-11T14:31:46-06:00

Contact us and we will upgrade your service.

We can visit more frequently or we can schedule more pet waste cleanup time on each visit. Please see Poop Scooper Service Fees for multiple dog waste removal rates. Then, contact us about upgrading your pooper scooper service by calling 303-781-7667 or fill out our Contact Us Form.

What happens if we move?2019-02-11T14:32:10-06:00

No Problem.

If you are moving within the Denver-Metro area, just give us a call at 303-781-7667 or fill out our Contact Us Form and we can move your service to your new home address. You can then have your pooper scooper service continue smoothly so when you get to your new house, we already have dog waste clean up set up for you.

Gift Certificates

If you have a special person in your life that has a dog, why not give them one of the most thoughtful and unique gifts available. Freedom from scooping dog poop!

Learn more

Client Raves!

I have used Pet Scoop for over 7 years! I have three dogs so it’s a full time job cleaning up after them. The staff is very friendly, consistent and reliable. I know my yard is clean every time I go outside to play catch with my son. Thank you Pet Scoop for giving me and my family more time to do fun things! Your service is worth every penny!
Gena St. Louis
Gena St. Louis
00:18 04 Nov 21
Thank You. I recently had surgery and needed pet scooping services. I am so happy with this service I am going to keep it even after my 6 month recovery, Awesome to not have to worry about this,
Penny
Penny
01:52 01 Oct 21
I swear this is the very best money I spend!! I have used Pet Scoop on and off for around 5 years (I have moved a lot and didn't need to use them when I lived in an apartment). My experiences with both setting up and stopping service have been five star. The people who come to remove the pet waste have been friendly and on time. I get an email when they are finished so I always know when they have been there. Their service is affordable (I've used it for both one and two dogs) and they offer different frequencies for how often you would like them to come clean your yard. If you are on the fence at all just know that I highly recommend this service!! It alleviates me of a chore I do not enjoy and the anxiety that goes along with it and now I always know my yard is clear of pet waste from my beloved pups.
Zoe Chase
Zoe Chase
18:27 24 Sep 21
These guys are amazing! They show up every week like clock work to clean my yard of 3 dogs worth of waste. They always do a spectacular job, and bonus; my friendly dogs LOVE them!
Emma Rose
Emma Rose
21:18 21 Sep 21
We have been using Pet Scoop for about 6 months and have never had an issue. They always come on the scheduled day and we’ve never noticed any waste missed. We were out of town for awhile and it was super easy to skip service and restart. No issues with the start and stop of services. Reasonably priced as well! We recommend Pet Scoop!
Caitlin Watts
Caitlin Watts
20:23 11 Aug 21
I would love to express the great and fantastic service. Best Best Best. Dog waste removal. My 2 dogs love it when they have their friend come over to visit. Kudos to Lindsey and the team.
Robert P
Robert P
21:32 10 Aug 21
Pet Scoop has been wonderful- Lindsay is our technician that comes out and services our yard. She’s very polite and on time she lets me know ahead of time. She’s also very thoughtful. I had a broken glass bottle in my yard and she cleaned it up to avoid any injuries to my doggies paws. She’s wonderful and does a awesome job. Great company!
Kitten Kelly
Kitten Kelly
21:55 12 Jul 21
They were quick to respond to my request for services and have been great since! I work from home as well and they are always quiet and professional when they arrive. I forgot about the service the first week and let my dog outside while they were scooping who of course had to go check out the scooper that was here and they were so nice and said hello to my dog.Edit to add: they do allow my dog out while scooping, he's just so hyper and large I don't want him to be in their way
Ashley Carhuff
Ashley Carhuff
22:36 01 Jul 21
Could not be more pleased with the level of service this company offers and wish I would’ve signed up with them a long time ago. I was doing dog boarding in my home so the number of dogs using my yard in a given week would vary and Pet Scoop was very reasonable and fair in determining what to charge for each week.Setting up service was super easy and they came out within a few days for first cleaning. I saw a staff member at one cleaning and she was great with the doggies I had in my yard and the lady who answers the phone was always so nice and helpful. If you’re considering hiring a poop scoop service, this is your company!! Thank you for the excellent service!!
Leslie Coleman
Leslie Coleman
15:07 22 Jun 21
Could not be more pleased with the level of service this company offers and wish I would've signed up with them a long time ago. I was doing dog boarding in...
Leslie C.
Leslie C.
08:00 22 Jun 21

We Service the Denver Metro Area and Northern Front Range

Arvada, Aurora, Boulder, Bow Mar, Brighton, Broomfield, Castle Rock, Centennial, Cherry Creek, Commerce City, Denver, Erie, Edgewater, Englewood, Fort Collins, Firestone, Golden, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Lonetree,  Longmont, Loveland, Morrison, Northglenn, Parker, Roxborough, Stapleton, Thornton, Westminster, Wheat Ridge.

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